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Complaint Letter to Bank Manager about Wrong Bank Statement

Sometimes due to inadvertent error the bank might provide you with a printed statement of your account, which has errors in figures or maybe even some entries/transaction details are missing from it.

Although, in this digital era, chances for these errors happening are very less. But of course in case this happens then you should have it verified again with the bank official and have it corrected/reconciled to the actual transaction that had happened.
letter to bank manager about wrong statement

Either visit the bank's branch to discuss the issue with the concerned official for this or call him over the phone and explain the matter. If he says they will check it and have it corrected, then it's good enough and will save the trouble of going to the bank.


Sometimes, they may require a formal complaint letter from you in case the matter is a little complex and they aren't able to track it immediately. Then you should submit a letter explaining the whole issue.

The following format might be helpful. It's only for one such relevant case.

FORMAT

Date: ....................

To
The Manager
(Branch Name)
(Bank Name)
(Address)

Sub.: Error in bank statement of (month, year)
Ref: Current account number: ........................

Dear Sir/Madam,

Our company is maintaining a current account in your bank at ............... branch, bearing account number ......................... Today, while going through the printed statement received from your bank of our said current account, we noticed, to our surprise, that one of the entries is missing. The transaction that is missing in the statement occurred on (date) for a credit of Rs. .........../- from the party i.e. M/s. .........................

Kind request to have the missing entry be reflected in the statement and duly reconciled in the records of your bank. If there is any cooperation required from our end in this regard, then please contact our representative Mr. ........................ at his telephone no. .........................



Kindly do the needful and oblige.

Thanking you!

Yours faithfully,
For ........................ Limited

  (signature)

Authorised Signatory

Comments

  1. Anupam Dalal7/17/2018

    Errors in bank statements are pretty rare. If we keep checking our bank statement through bank's mobile app, we can find the error soon and complain to banker at the earliest. Thanks for the format!

    ReplyDelete
  2. Sekhar Mane8/28/2018

    Thanks. I have used this format and submitted the letter to bank. Hopefully they will correct soon. They have agreed to after talking over the matter.

    ReplyDelete
  3. Andy Duke9/24/2018

    Banks errors have gone down substantially due to digitalisation of banking records. But errors do still happen. And the key is to lodge complaint immediately upon getting to know about the error.

    ReplyDelete
  4. Anonymous10/10/2018

    Thanks

    ReplyDelete

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