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Provident Fund claimed not Received: Complaint Letter to EPF Office

In case you have applied for withdrawal of your provident fund (PF) amount, but you have not received the money after waiting for several days, then you should lodge a complaint on this.

Depending upon the particular case, a complaint can be lodged either against the employer or the concerned EPF office.

Complaint Letter to EPF Office for Provident Fund claimed not received(1) Complaint against Employer - if PF withdrawal/claim form is submitted with the Employer but they have not forwarded it to EPF office after completing necessary formalities;


(2) Against EPF officials - if PF claim form was submitted by Employer at EPF office but EPF office is taking too much time to process it.

The employee should at least wait for a month before proceeding to lodge complaint.

You can also register your grievance online at EPFiGMS portal developed by Employees' Provident Fund Organisation, Ministry of Labour and Employment, Government of India.

Please also note that now employee also has an option to submit PF claim form directly to the EPF office without going through employer.

Template #1 - Complaint letter against Employer

Date: ...............

To
Office of the Addl. Central Provident Fund Commissioner, .......
(Zonal/Regional Office Full Address)

Sub.: Complaint regarding negligence by ex-employer in processing PF claim
Ref: UAN .................. PF Number ...............

Dear Sir,

I beg to state that I was an employee of (Name of the Company) during (date) to (date). Few days after resigning from the company, I had submitted my request for withdrawal of my provident fund with the said company. I had completed all the documentation and signing formalities and had handed over all the necessary documents to the company during my visit on (date).

It has been over ...days since then and I have not yet even got any acknowledgment number or receipt regarding the submission. I have also not received any acknowledgement email or sms from your EPF office. I had tried to check the online at EPF site and through Umang app but I could not find any information on the status of my PF withdrawal application.

It seems my application has not yet been forwarded to your office for processing. I have been trying to reach the company for an explanation, but they are avoiding the matter indirectly and putting me through unwanted inconvenience.

Therefore, I request your goodself to kindly instruct the company to take necessary action from their side in this matter and may your office be kind enough to process it without any more delays. Further, I request you that strict action be taken against the said company for such negligence and for causing harassment to ex-employees like me.

Thanking you in expectation that my complaint will be resolved at the earliest.

Sincerely,
signature
(Name of the Person)

Template #2 - Complaint letter against EPF office

Date: ............

To
Office of the Addl. Central Provident Fund Commissioner, .......
(Zonal/Regional Office Full Address)

Sub.: Complaint regarding delay in processing my PF claim
Ref: UAN .................. PF Number ...............

Dear Sir,

Respectfully, I would like to draw your kind attention to my grievance on the undesired delay caused in processing my application for withdrawal of provident fund by your EPF office.

With reference to the captioned UAN and PF number, I beg to state that I had submitted my PF claim form with all necessary documents with my ex-employer on (date). The concerned official at my ex-employer organisation has informed that they had submitted my PF claim form at your office on (date). Acknowledgement number for the same is .................

I was informed that it takes generally 15 days to process the claim and to transfer the money to my bank account. However, I regret to inform that it has been over 45 days since then, but my application status still shows pending and I have not received any money in my account.

For your kind information, to the best of my knowledge, my PF claim form was complete in all respects and all supporting documents were submitted along with it. Hence, I can not possibly comprehend the circumstances leading to such delay in processing.

Therefore, I kindly request your goodself to instruct the concerned official to take immediate action on this. I will be grateful to you for your help.

Thanking you in expectation that my grievance will be attended to soon.

Sincerely,
signature
(Name of the Person)

Copy To: Employees' Provident Fund Organisation (EPFO), 14, Bhikaiji Cama Place, Bhavishya Nidhi Bhawan, New Delhi-110066

Comments

  1. Rachana Pandey10/07/2018

    People also have to consider that PF office staffs are loaded with works. Especially in a populated country like India, every day PF office receives so many requests. With limited staff, dealing with each case on time could be very difficult. Though I agree, you should keep following up if you want your request to be attended to at the earliest possible.

    ReplyDelete

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