Draft Letter to Bank Requesting Activation of SMS Alert Service

First, please try to understand the difference between SMS banking and SMS alert service for your bank account.

SMS banking is accessing/monitoring your bank account details and making transactions through your mobile SMS. Once SMS banking service is activated by your bank - you can start doing activities on it.

Whereas once SMS alert service is activated by your bank upon your request - you do not have to do anything; you just keep receiving SMS about your bank balance, information on certain transactions and some other important banking alerts.

Method of requesting the bank for activation of SMS alert service:

(1) Go to the bank's branch office - collect the application form for this - fill up details, sign and submit it there.

(2) Carry a written signed request letter, which has all the necessary details about your bank account for identification and submit to the bank.

(3) Some banks are providing options for alerts activation through their online net banking portal.

For writing a letter to the bank and submitting your request, the following format is for your reference.

TEMPLATE

Date: .............

To

The Branch Manager

(Name of the Bank)

(Name of the Branch)

(Address)

Sub.: Request for activation of SMS alert service for my account

Dear Sir/Madam,

I am currently holding a savings account in your branch. I hereby kindly request you to activate SMS alert service for the said savings account.

My bank account information are as follows:

Name of the account holder (in BLOCK letters): .................................

Savings Account number: ........................................

Customer id: ...........................

Debit/ATM card no.: ...................................

Mobile number for receiving Alerts: .................

Email id: .......................................

Type of Alerts: ..............................

I hereby give my consent and authorize your bank to send me SMS for the above said purposes irrespective of the DND choice activated for my mobile number.

I have read and understood the terms and conditions of the bank with regard to such communications and I hereby agree to abide by the same including any amendments thereto in future.

I authorize your bank to debit appropriate service charges as applicable from time to time from my said savings account for this SMS alert service to be provided by your bank.

Enclosed herewith a copy of my PAN card duly self-attested for your verification purpose.

Kindly do the needful.

Thanking you,

Yours faithfully,

   (signature)

(Name of the Account-holder)

Encl.: As above

....................................

Important FAQs

Query: What is the information provided in such SMS alerts?

Ans.: Information viz. Debit/credit transactions greater than certain amount as chosen by you, Weekly/daily account balance, Salary credits, Cheque realization or bounce due to some reason, Utility bill payments, etc.

Query: Is there any eligibility criteria to receive the SMS? What are the charges/fees for it?

Ans.: No such specific criteria. You should have at least one account in the bank. Approximately, bank's charges are below 50 rupees per quarter.

Query: What happens in joint holding cases? Does the second holder get alerts too?

Ans.: If you register the second holder's phone number also for SMS then he will receive.

Query: How do I deactivate the SMS alert service again?

Ans.: You have to make an application to the bank later for the deactivation either by letter or through a net banking site.

Query: Will I also receive Email for the alerts?

Ans.: Generally, the application form for activating SMS and Email alerts are the same. You have to tick in the appropriate places of your choices for receiving emails alerts.