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Letter to Bank Manager for Separate Queue for Senior Citizens

Most of the senior citizens, who come to the bank and stand in a queue for getting some service, may not be fit enough to stand in line for a longer time. Hence, it would be better if the bank allows a separate queue for the senior citizens.

letter to bank manager for separate queue for senior citizens
This is especially to be done in bank branches, where the queue is longer and customers have to stand for a long time.

It is advisable for banks to adopt a token system for queue management, which many banks have already started adopting.

Here is a sample of a letter to the bank manager requesting for a separate queue for senior citizens.


Date: ...............

(Name of the Account-holder)
(Registered Address)
(Telephone Number)

The Branch Manager
(Name of the Bank)
(Name of the Branch)

Sub.: Request for a separate queue for senior citizens

Dear Sir/Madam,

I am maintaining a savings account bearing number ................... in your bank at .............. branch. I have been a long time customer of your esteemed bank. I am happy with most of the services of your bank except one, which is the main context of this letter.

I am .... years old. Old age has taken out certain privileges of life and brought discomforts. Whenever I visit your branch office for deposit or withdrawal of money or for some other work, I have to stand in line along with all others for a longer time. This is quite distressing and putting too much pressure on my weak knees and legs. Many other senior citizens, who visit your branch office and stand in a queue for a longer time, are also facing the same hardship.

Therefore, I request your goodself to kindly arrange for a separate queue system for the senior citizens. If I may kindly suggest, the token system for queue management is also an effective system. Not only the senior citizens, but also all the account holders will be benefited by it.

Thanking you,
Yours faithfully,

(Name of the Account-holder)