Complaint Letter Format for Damaged Dishwasher Not Working

A dishwasher may start showing issues immediately after the purchase or after a few days. If it shows problems within its warranty period, then the customer should lodge a complaint regarding this.

A customer can lodge a complaint to the dishwasher company directly, or to the shop from which it was purchased. It would be better to contact the company's customer care phone number, and lodge a complaint. You can also lodge a complaint through their website or by writing an email with all the details of the purchase and issues.

Here are samples of such complaint letters from disappointed consumers regarding faulty dishwashers bought by them.

TEMPLATE #1

Date: ________

To

The Manager

(Name of the Electronic Shop)

(Shop Address)

Tel. _________

Sub.: Complaint for newly bought dishwasher not working.

Dear Sir/Madam,

I had purchased the following dishwasher from your shop recently. It was working fine for a few days. However, it has not been working properly since the last few days.

(i) Type: Built-in/ Portable/ Drawer/ Countertop/ Integrated Dishwasher,

(ii) Brand: ________, (iii) Model: _______, (iv) Date of Purchase: _______, (v) Invoice No.: _______.

The dishwasher is making more noise than usual during the washing of the dishes. It is quite annoying now. The dishes are not well cleaned. The dishwasher sometimes stops before the time set for it. I am highly disappointed with the product.

The dishwasher has a 1-year warranty period. Therefore, you are requested to arrange to send a representative to repair the dishwasher or to have it replaced immediately.

Sincerely,

    (Signature)

(Name of the Customer)

Address: ____________

Mob. _________

Enclosure: Invoice copy.

TEMPLATE #2

Date: ________

To

The Branch Manager

(Name of the Electronics Company)

(Branch/Office Address)

Tel. _________

Sub.: Complaint regarding damaged dishwasher.

Dear Sir/Madam,

Recently, I purchased the following dishwasher of your brand from a local electronics shop. It was working well for a couple of weeks. However, it is showing some major troubles for the last few days.

(i) Type: Built-in/ Portable/ Drawer/ Countertop/ Integrated Dishwasher, (ii) Brand: ________, (iii) Model: _______, (iv) Date of Purchase: _______, (v) Invoice No.: _______, (vi) Name of the Shop, Address: ___________________.

I am very disappointed to say that during the washing process, the dishwasher is making strange noises. The dishes do not come out cleaned properly. The function for setting time for washing does not work anymore.

The dishwasher has a 2-years warranty period. Therefore, you are requested to arrange to send a representative to repair the dishwasher or to have it replaced immediately.

Sincerely,

    (Signature)

(Name of the Customer)

Address: ____________

Mob. _________

Enclosure: Invoice copy.