Complaint Letter Format to the Manufacturer for Defect in Car

Manufacturing defects in a vehicle are generally covered under the warranty given by the vehicle company for a limited period.

If you believe that your vehicle is having any such problems, then either you should immediately complain about it to the dealer from where you bought it, or otherwise you can directly complain it to the company with the details of the problems.

Here is an example of writing a complaint letter on the manufacturing defect in your car.

TEMPLATE

Date: __________

To

The Consumer Department

(Name of the Company)

(Office Address)

Tel. ___________

Sub.: Complaint regarding manufacturing defect in my car.

Dear Sir/Madam,

I would like to lodge a formal complaint with you regarding the problems I am experiencing with my vehicle bought in (Month, Year), and would request your intervention to correct these problems immediately.

Please note that I purchased my vehicle as per the following details:

(i) Name, address and phone no. of the Dealer: ______________.

(ii) Vehicle make and model no. __________.

(iii) Vehicle registration no. ____________.

(iv) Date of Purchase: ___________. (v) Warranty: ___ years.

(vi) Name and address of the Buyer: __________.

(vii) Mobile and email: __________.

After ___ weeks/months, I started having troubles with the ____________________. I took the vehicle back to the dealer's service center. They had done some repairs. However, after a few days, the same issue started again, and I had to get it repaired again through the dealer. I am enclosing herewith the invoices for repairs.

The same problem still persists, and after consulting with other technicians, I believe that this is a manufacturing defect in my vehicle. 

I, therefore, request you to kindly have my vehicle inspected and have it repaired or replaced immediately as such an issue is covered under the warranty of the vehicle given by your company.

Sincerely,

    (Signature)

(Name of the Customer)

Enclosures: Repair invoices.