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Complaint Letter Format to Post Office regarding Money Order

You can buy a money order form at the post office counter. Fill in all the necessary details and sign it. Then submit it at that counter along with cash including commission for sending money to the payee.

write a letter to the postmaster for not receiving money order
If the payee has not received the money order within a week or so, then you should lodge a formal complaint at the post office. Keep the money order receipt in a safe place as it may be asked during the grievance redressal process.

Here is an example of how to write a letter to the postmaster for not receiving a money order.


(Name of the Person)
(Home Address)
Mob. ________

The Postmaster
______ Post Office
(Office Address)

Sub.: Non-receipt of money order.

Respected Madam/Sir,

I would like to bring to your attention that I had sent a money order bearing eMO / iMO / M to M MO number ________ dated _______ for Rs. _____/- (Rupees ______________ only) from your post office. I am enclosing herewith a copy of the receipt for your ready reference.

The money order should have been received by the payee within 2-3 days. However, ___ days have elapsed already but the money order has not reached the payee yet. I am quite disappointed with such defective services of the postal department.

Therefore, I kindly request you to investigate the matter and take appropriate action to have the money order delivered to the payee without any further delay.

Thanking you,
Yours faithfully,

(Name of the Person)

Date: ________
Place: ________


  1. Thank you so much for the format.


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